Terms and Conditions

TERMS AND CONDITIONS:

By filling in the form provided by The Thinking Robot, you agree to allow us to add your email address to our mailing list. This means that you will receive any or all of the following: updates, newsletters, and promotional materials from The Thinking Robot. We assure you that we will handle your personal information with utmost care and in accordance with the General Data Protection Regulation (GDPR) and other applicable laws and regulations. We will not share your email address with any third-party organizations without your explicit consent. You have the right to unsubscribe from our mailing list at any time. To do so, simply click on the “unsubscribe” link at the bottom of any email you receive from us. You further agree to allow us to communicate via SMS (text) messaging service after providing us with your phone number and opting in to a program that explicitly states that you will receive a communication via SMS for either marketing a custom automation at your request, or a calendar appointment confirmation. You may opt out again at any time by replying to the system the word "STOP". By accepting these terms and conditions, you acknowledge that you have read and understood our Privacy Policy, which outlines the types of personal information we collect, how we use it, and your rights regarding your personal information.

PRIVACY POLICY:

We take the privacy of our customers seriously and are committed to protecting their personal information. This privacy policy outlines how we collect, use, disclose, and protect customer data in accordance with the Data Protection Act and the General Data Protection Regulation (GDPR), where applicable.

COLLECTION OF PERSONAL INFORMATION:

We collect personal information such as name, email address, and other contact information that our customers voluntarily and knowingly provide to us when they purchase our products or services, submit a contact form, engage in a chat session, or sign up for our newsletter. We may also collect data related to their purchase history, payment information, site browsing in the form of cookies or from ad beacons, user's IP address and global location (country), and personal preferences in order to more accurately offer services and/or simply internally analyze how users utilize the website. Also, we may receive an automated confirmation notice when you open an email from us. This confirmation helps us make emails more interesting and improve our service. None of your information will ever be sold or given to a third party, except as required by law.

USE OF PERSONAL INFORMATION:

We use the personal information we collect for the following purposes:

To process and fulfill orders and requests for our products and services.

To communicate with customers about their orders and to provide customer support.
To send newsletters, updates, and other promotional communications.
To personalize our customers' experience and improve our products and services.
To comply with applicable laws and regulations.

DISCLOSURE OF PERSONAL INFORMATION:

We do not share or sell personal information with any third party, except as necessary to provide our products and services, or as required by law. We may disclose personal information only to service providers that assist us with payment processing, fulfillment, product development, and marketing communications. For your own protection and adhering to online best practices, do not share any personal information online that may be detrimental in the event of a data breach. Although we abide by the safest of practices, encrypt any data we possibly can, and safeguard all data we collect, we cannot anticipate third party unlawful activity that may lead to your data being exposed through us or a third-party vendor. We take all necessary precautions to keep all visitors and customers safe and anonymous, but can in no certain terms guarantee that a breach will not occur, now or in the future. By using any part of our website, messaging a chatbot or voice assistant on our site, booking a meeting, or purchasing our products, you indefinitely and forever indemnify us from all damages to person, identity, property, or finances, and assume complete liability.

DATA SECURITY:

We take appropriate measures to protect our customers' personal information from unauthorized access, alteration, disclosure, or destruction. We use secure payment processing systems and employ administrative, technical, and physical safeguards to encrypt and/or otherwise protect all personal information from unauthorized access.

YOUR RIGHTS:

Customers have the right to access, correct, or delete personal information we hold about them. They may also request that we limit the processing of their personal information, or object to the processing of their personal information altogether. Customers may contact us to exercise these rights or to lodge a complaint. You the customer, may at any time, contact us in writing at: [email protected], or [email protected], or leave a voicemail at +1 (303) 929-9337. Please include your identifying contact information, and a detailed message outlining the data that should be eliminated from our system. We reserve the right to a 10 Business Day timeframe to judiciously eliminate it from all of our various systems, databases, and workflows. You may be also be able to change the preferences on your browser to prevent or limit your computer’s acceptance of cookies, but this may prevent you from taking advantage of some of the best features and functionality of our Website. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

CHANGES TO THIS POLICY:

We reserve the right to modify or update this privacy policy from time to time, in order to reflect changes to our business practices, legal obligations, or the needs of our customers. We will provide notice of any material changes by posting the revised policy on our website, at this same location. You will be required to opt-in to data collection each time you visit this site, in the event our policies have changed. If you have any questions or concerns about our privacy policy, please contact us HERE.

Last Updated April, 2025